Frequently Asked Questions
Everything you need to know about Hairmax® luxury hair accessories and shipping.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What materials are used in Hairmax® products?
We use premium materials including high-grade cellulose acetate, 14k gold plating, and ethically sourced silk to ensure durability and style.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, some hair jewelry may be final sale.
Do you offer international shipping?
Yes, Hairmax® ships worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
How can I track my order?
Once your order has been dispatched, you will receive an email with a unique tracking number and a link to monitor your package's progress.
Are your products suitable for all hair types?
Absolutely. Our collection includes specialized clips and bands designed to provide a secure hold for fine, thick, curly, and straight hair alike.